Mets Should Be Mailing Fans Their Bobbleheads
To date, despite the Mets already having 20+ games from their 2020 season canceled, they have yet to issue one refund to their fans. They have not issued a refund despite the fact MLB already has announced it will have a shortened season, and early indications are the season may be played at a neutral site meaning Mets fans may never get to see the Mets play at Citi Field this year.
Still, the Mets, like the other 29 teams and the secondary market, are holding onto your money. The reason is MLB is using the very dishonest practice of calling games which will never be played postponed instead of cancelled. As reported by Bill Shakin of the LA Times, that has already led to a class action lawsuit.
Despite the pending lawsuit, all 30 of the Major League Baseball teams are keeping their fans money. They’re keeping the money of both season and single game ticket holders. At the moment, those fans are getting absolutely NOTHING in return, and it is unclear when, or if, those fans are ever going to get a refund.
While these games have come and gone unplayed, there have been a number of notable promotions for each team. For the Mets, there have already been a number of popular promotions which have come and gone with not one being distributed to the fans.
— New York Mets (@Mets) February 17, 2020
On the horizon is the Amed Rosario bobblehead which is purportedly a two part bobblehead which will link up with Robinson Cano. For the Cano one, you have to go to a game in late August. Of course, there is the matter of whether that game ever gets played.
There have also been Free T-Shirt Fridays with a Noah Syndergaard replica jersey among those items which were supposed to be given to fans. There would have been other promotions as well like player posters and magnetic schedules. These were all promotional items which were supposed to be distributed to fans as part of an incentive to get them to spend money on Mets tickets.
Keep in mind, not only are the Mets holding onto their fans money, but they are also holding onto the promotions which would have been distributed at those games. While the Mets may not be able to unilaterally refund their fans money as this is likely a larger MLB policy, there is nothing preventing them from doing the right thing and sending their fans the promotional items for those games.
Overall, if the Mets and the other MLB teams are going to keep their fans money, they should be forced to give the fans some return for their purchase. While the Mets cannot play games in this environment, they can send the promotional items to fans.
No, it is not likely they can do that now. That is unrealistic due to the myriad of safety concerns, and with the shutdown, the Mets cannot possibly have enough employees on site to perform this task. However, that does not mean they should not be preparing to do right by their fans by preparing to send them the promotions they would have received had the games actually been played.